Privacy Policy

Last updated: August 7, 2025

This Privacy Policy explains how HCR Prins Hendrik B.V., trading as Hotel de Koopermoolen, collects, uses, shares, and protects your personal data when you interact with our services or visit our website. We are committed to processing your data lawfully, fairly, and transparently in accordance with the General Data Protection Regulation (GDPR).


1. Contact Details

HCR Prins Hendrik B.V.
Hotel de Koopermoolen
Warmoestraat 5
1012 HT Amsterdam, The Netherlands
KvK Number: 34256849
VAT Number: NL817025741B01
Phone: +31 (0)20 5353222
Email: info@koopermoolen.nl


2. Types of Data We Collect

We may collect and process the following personal data:

  • Identity data: First and last name
  • Contact data: Email address, phone number
  • Booking details: Check-in/out dates, room preferences
  • Usage data: IP address, browser type, device data, and pages visited
  • Communication data: Emails or other messages you send to us

We do not knowingly collect data from individuals under the age of 16.


3. Legal Bases for Processing

We process your personal data on the following legal bases:

  • Contract performance – to manage and fulfill your booking
  • Legal obligation – to comply with applicable laws (e.g., tax or recordkeeping)
  • Legitimate interest – to improve our services, respond to inquiries, prevent fraud
  • Consent – where legally required (e.g., for marketing communications)

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and manage reservations
  • To contact you regarding your stay
  • To respond to your requests or inquiries
  • To comply with legal obligations
  • To analyze website usage and improve our online services
  • To send you relevant offers or information (only if you have consented)

5. Cookies and Tracking Technologies

We use cookies to:

  • Ensure proper website functionality
  • Remember your preferences (e.g., language, login)
  • Analyze usage patterns to improve our site
  • Manage your cookie consent choices

You can control or disable cookies via your browser settings. For more information, please see our Cookie Policy.


6. Sharing Your Data

We only share your data when necessary and with trusted third parties:

  • Booking platforms and payment processors
  • IT and analytics service providers
  • Legal or governmental authorities (when required)
  • Affiliates or group companies (if applicable)

We do not sell your personal data.


7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. For example, financial records are kept for up to 7 years for tax purposes.


8. Data Transfers Outside the EEA

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as:

  • EU Standard Contractual Clauses (SCCs)
  • Transfers to countries with an EU adequacy decision
  • Binding corporate rules (BCRs) if applicable

9. Your Data Protection Rights

You have the following rights under the GDPR:

  • Right of access – to know what data we hold about you
  • Right to rectification – to correct inaccurate or incomplete data
  • Right to erasure – to request deletion under certain conditions
  • Right to restrict processing – to limit how we use your data
  • Right to object – to object to data use based on legitimate interest
  • Right to data portability – to transfer your data elsewhere
  • Right to withdraw consent – at any time, if processing is based on consent

To exercise these rights, contact us at info@koopermoolen.nl. You also have the right to lodge a complaint with the Dutch Data Protection Authority: autoriteitpersoonsgegevens.nl.


10. Data Security

We take reasonable technical and organizational measures to protect your personal data. However, no online system is 100% secure. We cannot guarantee absolute security, but we do our utmost to protect your data.


11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal data.


12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://www.koopermoolen.nl. We recommend checking it periodically.


13. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@koopermoolen.nl
 Phone: +31 (0)20 5353222